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Jessica and Suzannah go shopping for beauty 

products.

Jessica:   I want to buy some face cream.   Do 

you know where I can find the best quality face 

cream? 

Suzannah.   Sure.   Do you want cosmetic grade 

or medical grade.

Jessica:   I want medical grade, and I only want 

the best of the best.

Jessica:   I also want it to be organic, with no 

chemicals or preservatives.

Suzannah:   I understand   your preference for 

100% natural products, but any cosmetic 

creme that is packaged must contain 

preservatives to extend the shelf life.  

Many products use so-called natural 

preservatives, such as citric acid.   The problem 

is that this citric acid is not naturally occurring.  

It is made in a lab.  

We can find products that are more natural and 

healthy than not.

Jessica and Suzannah go into a skin care store.  

They are greeted by a consultant.

Consultant:   Hi.   How are you doing today?   Is 

there anything in particular you are looking for?

Jessica:   Yes, I want to buy a face cream, and I 

want something that is natural, healthy and 

medical grade.   I want only the best, and the 

best of the best.

Consultant:   Have a seat here.   (Consultant 

points to a stool at a makeup counter)

Jessica:   No thank you.   I just want 

information first before I try 

anything.

Consultant:   OK, what type of skin do 

you have?   Oily, dry or combination 

skin?

Jessica:   My skin is oily.

Consultant:   What concerns or problems  

do you want to address?  

Jessica:   I want anti-aging and 

something for wrinkles and firming.  

I also want something for crapeiness, 

dark circles and puffiness around my 

eyes.

Consultant:   I can help you with that.   Would 

you mind having a seat and letting me have a 

closer look at your skin so I can make a better 

recommendation? 

Jessica:   Are you a dermatologist?  

Consultant:   No, I am not a dermatologist.   I 

am a certified and licensed aesthetician, 

though.

Jessica takes a seat and the consultant brings a 

lamp with a magnifying glass closer to her face 

to examine her skin.

Consultant:   Well, your pores are very 

fine, and you have no blemishes.   There 

are no blackheads or whiteheads, so 

your skin is not too oily.   You really 

do not have wrinkles, so you want 

prevention.   You do have some puffiness 

and thin skin around your eyes. That is 

what is causing the signs of aging that 

are of concern to you.

I recommend a collagen treatment 

with glycosides to plump up the skin 

in the eye area.   Then a topical cream 

with vitamins A, E, and C and herbal 

extracts to increase circulation will 

brighten the eye area and relive 

morning puffiness.

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