Once upon a time Arnell took a stroll through his town.

Arnell went to sell his bell on this swell day.

Arnell decides to sell his bell to his friend, Arnel

Arnell starts his journey in selling in the pre-approach, his first contact with his customer, in which Arnell greets Arnel with a firm handshake and greeting. Since Arnell and Arnel are good friends he doesn't have to be too professional.

Arnell explains to Arnel that he is selling bells. Arnell is doing step 2 of the steps of selling which is determining needs. Arnell asks Arnel a series of questions to specify what Arnel is looking for. He finds out that Arnel is looking for bells to buy so Arnell continues the selling process.

For the sell,Arnell presented the bell. Doing this helps Arnel see the benefits firsthand of the bell and to tell if he wants to buy it. This is step 3 in the selling process.