a few years ago at the hotel Antalaya a guest arrives to spend his summer holidays with his family what he did not imagine was that he did not have a good internet signal to check the emails from the office, he communicates with the hotel reception to deal with to solve your problem.

Mariana receptionist: good afternoon, how can i help you?

Guest Joe Mrtin: Good afternoon miss. i´m Joe Martin from room 2450, i can´t connect my internet. I thought you had wireless access.I need to check my e-mails or i will be in big trouble. Can you bring someone here right away?

Mariana receptionist:

Mr. martin, wireless internet is not yet enabled for guests.

Guest Joe Martin: miss, how are you going to tell me that, if they told me when i acquired the reservation that i had access to that service.